![]() Since it was business we did not care thought it was ok. This time my husband’s secretary choose this hotel. Last time I stayed at Caesar’s Palace was probably 12 years ago and it was The Hotel to stay very classy, fully renovated, clean, everything was just very nice. This is absolutely the worst service I have ever experienced and would never recommend staying at hotel if you want to come to you room unserviced. ![]() What a disaster and the worst service I have ever experienced. so I had to reach out to agent to cancel the booking. As we had 2 bookings at hotel I went to cancel the second booking and they refused to accept me cancelling even though it was under my name and would only accept with the booking number which was done by travel agent. Took Photos of room at 12.15 when someone came to tidy it up. ![]() After not being able to get through to manager I had to walk downstairs to front desk and all they offered was a discount of $52 for some fee I was paying on top of room charge. They sent someone up who went to tidy the bed with the same sheets and we asked that the sheets be changed. Got to room at 12.05 and the room wasn’t serviced. Our room wasn’t serviced for 2 days and the staff hung up on us when we tried to lodge a complaint.
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